I honestly thought this place would be so much bet...

I honestly thought this place would be so much better givin the price they charge to get in, first we attempted to ride the water ride when you walk into the zoo , my two year old was compared to the height of baby in diapers that was getting off the ride the young lady said if she is the same hieght as him she can ride mind you there s was no height difference whatsoever! And the baby was in diapers!! Let me just say there is no race but the human race!! That s how we felt ! My children enjoyed what they were able to. the bathrooms there were disgusting and I couldn t believe how their customer engagement was throughout this zoo. There was one lady there who walked with us in the kangaroo display that actually made us feel somewhat comfortable in the beginning but towards the end the employees where just noticeably irritated if thier jobs there. They charge so much just to close exhibits before the zoo closes??? As we walked towards the safari park an employee says this section is closed wait what??? We still have 20 minutes. As we where at the giraffe display we noticed we can feed them and had no quarters, we asked and employee sitting there and asked her if she had quarters and if she was able to change a dollar, she says Sorry Im closed I closed five minutes ago seriously how hard is it to change 1$. So after that a young lady ( not an employee) offers me 50 cents of her own to give to us for my kids to feed the animals. Kinda sad when a non employee has better customer service than actual staff members.. the Phoenix zoo is way better it s clean and the employees are friendly. I think this zoo is only worried about money ! As they gathered the giraffes I couldn t help but noticed the giraffes are put into this tiny shed!!! These poor beautiful creatures how can they fit in that tiny space. I asked to speak to a manager at the end of my visit to share my feed back and all she did was make excuses for every single thing. She needs some better training sorry to say and as much as people pay hire better staff memeber who love what they do and not there for a paycheck .