Venus Axe

Review of Government of the District of ...

DOES deserves NO STARS!! This "place of business" ...

DOES deserves NO STARS!! This "place of business" is the worst of the worst, especially the phone system. I've been trying to get in contact with someone over the phone for two weeks today about unemployment benefits and people within that department refuse to speak with customers. And when the automated system states it's going to transfer you, hangs up EVERY TIME! Also, whoever in charge of the emails is unprofessional. I was told I had to watch a mandatory video and once I confirm it will send me a link...guess what? I confirmed still wasn't sent the damn link to access a supposedly MANDATORY video. And by some miracle, if someone does answer (of course, this can be achieved by pressing a prompt you don't need) there are no customer service skills present within the employees, all of them seem to have an attitude. Plus, again there is no direct number for anyone.