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Serena Frizzera Review of Sheraton Roma Hotel & Conferen...
Bad stay. Bad reception staff. I forgot a jacket, ...
Bad stay. Bad reception staff. I forgot a jacket, I advised them a couple of hours after the departure, they made me call for three days different people playing the responsibility, inventing that a guest had been locked inside our room for 3 days with the sign do not disturb for then tell me it was gone. The staff at the reception does not communicate with the cleaning staff, I had to call each other several times. For nothing. Pleasant and kind restaurant staff.
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