Andrea Bernard

Review of Tipperary Sales dba La-Z-Boy F...

From the moment I walked into the showroom on June...

From the moment I walked into the showroom on June 2 I knew I was going to have a fantastic experience. I was greeted by Kaye Rainey who asked how she could help. I explained that I was new to the area and that I needed to furnish my new apartment. My top priority was seating for my living room and sunroom.

She explained the differences in the foam inserts in the sofa cushions as she discerned what styles I preferred. Not once did I feel rushed or pushed to choose one sofa over another. I actually was distracted when I saw two chairs that I thought would be perfect for my sunroom. From there I found the perfect sofa! Kaye explained the differences in the sofa consoles. Since I often am working on my laptop, having the electrical outlets and USB connections built in are perfect. She also explained the different fabric protections and how they work.

As we were choosing different fabrics she explained how the design service works and that it was free!! Since my living room, sunroom and dining room flow together she helped me choose fabrics that were complimentary. She introduced me to the designer, Billie, during this visit. An appointment was set for Billie and Kaye to come and measure where the furniture would be placed to make sure my choices would fit. On that visit I had chosen the seating, entertainment console and accent tables for the living room and sunroom. I was so thrilled with the service I had received on that first visit I told Kaye I would love to come back to purchase my dining room furniture at a later date.

The room measurements were taken and my showing was set for the following Saturday. When I arrived for my appointment Kaye mentioned she had located a dining room set that had chairs that I would love, but they were being closed out. However if we could get them they were at a very good price.

Billie presented her computer generated rendering of what my furniture would look like in my apartment, no guess work!! She made some great recommendations for lamps, a mirror for the dining room and even incorporated an oil painting I had purchased in New Mexico in the room design. I didn't leave empty handed that day, I left with my design on a magnet that I could share with my friends and place on my refrigerator.

My furniture was delivered yesterday. Kaye was there to assist with placement and set up. I didn't have to do a thing. She even came with two surprises: special cookies from her favorite bakery and my lamps that we were not expecting until later in August!!

I couldn't be happier with my purchase! I can truly say that La-Z-Boy is more than just recliners!!