Have been waiting for so long, my friend has resta...

Have been waiting for so long, my friend has restated why she s here countless times to. Got here at 12:30p, it's currently 7:16p and we are still waiting finally saw the doctor about 15 minutes ago but anytime someone goes to retrieve something it takes a minimum of 15 minutes. Closer to 30. Nowhere closer to figuring out what's wrong with my friend, and have considered leaving, BUT of course they had her pay when they pur her back in a room. Not to mention the staff has been very unprofessional, when they think nobody is listening people are very much listening. Listening to you talk about my friends mom who called to check up on her (and nobody came for about 10minutes to be able to give the mom an update) hearing you drop the f-bomb. Watching you scroll through the internet on your phone. The hospital my friend was at was so frantic to get her to the ER. They wouldn't even let her drive (hence why I'm here), yet we get here and wait for hours. Now I've been to my fair share of ERs, and I knew it would take a while but at least the other ones I've visited they were attentive, they were professional. And for crying out loud they didn't take 7+ hours.
**edit**
We finally left at 10:30p for them to tell my friend to resume done ibuprofen