No matter the month, whether it is July, November,...

No matter the month, whether it is July, November, or May. No service advisor ever seems to pick up the phone. I don t get put on hold as well. I once heard them pick up and literally hang up. It is disappointing that this is the dealership I ve been choosing to take my bmw to. It is convenient for me, but it is obvious now that I must try the other BMWs.