Karim Michael

Review of Edge Imaging

Recently purchased the digital download package fo...

Recently purchased the digital download package for my daughter. Digital quality was ok, but the files are highly compressed to 2 mb per photo. They say it can print 16x20" but after getting an email clarification, that is at 200 dpi, which is a marginally better than fax machines which fax at 150 DPI. Its not bad but I expected better for the price, and because other school photo companies I've dealt with in the past have provided far better quality photos.
I found the website confusing. You can create additional poses for your child, i.e. substitute the background as many times as you like (I created 9). The digital download says you'll get ALL poses but when I tried to select the poses on the website, I could only choose 1. In the end I got 2 poses. It doesn't make sense and the response I got from their support 7 days later didn't clarify anything except to say that we get 2 poses. How they decided on the 2 when I could only choose 1, I don't know.