Purchased in March a top end heat pump dryer. 3 ca...

Purchased in March a top end heat pump dryer. 3 call out and waiting 2 weeks between call outs. "not enough technicians" they tell me. They decide to replace weeks ago now, unfortunately nobody is now returning my calls nor contacting me. Its now the dead middle of Winter nearly 3 Months on, and I haven't got a dryer. Just tried again and the nice girl suggested I try head office. I'm not 1 to growl at call centre people as they are just answering the phone. But you can expect to get very little help from HQ in Australia when things go wrong. Fortunately I have a heater, a clothes rack and a clapped out hair dryer... They are much more efficient than Bosch's Australian HQ.
Now a week later. 6 calls of which 3 went straight to UK. They are baffled in the UK that I haven't had a call. They email Aus for a call back. Nothing. I leave messages and nothing. A very sad reflection on Bosch by Aus HQ.