Yamu Cham Review of 355 Toyota
This is my first review and unfortunately it's not...
This is my first review and unfortunately it's not a positive one. I consigned for my younger brother and within the first month, he is already experiencing issues. This is a 2014 Toyota with ~30k miles on it and seemed like a nice car. Turns out the rotors are rusted so the car shakes when he tries to brake. He took it to the dealership and despite having full warranty on it, we are being told he must pay out of pocket to fix it. Though this is not a safety issue, we were misled by the dealership who told us there were no issues with the vehicle. Now my brother is getting ready to head back to school in a week and after spending his savings to put a down payment on the car, he is being asked to spend even more money which he does not have. The whole point of us going to a dealership versus somewhere like Craigslist was because we trusted that we were purchasing a good quality car and would not have to worry about any issues for quite some time and here we are less one month in and already feeling misled and taken advantage of. I have requested that they waive this fee to fix it since that is how they sold it to us and they are refusing.
Buyer beware. They make you feel good about your purchase and then pull the rug from beneath under your feet. Thanks a lot Toyota!
UPDATE: I sent an email to the follow sent to my initial email and never received a response. This to me means that they respond to reviews to appear as though they have the intention to resolve the issue but they don't.

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