Coolray installed my complete HVAC system and has ...

Coolray installed my complete HVAC system and has serviced it under a maintenance agreement for the last 4 or so years. We are very happy with the system and the service techs are always courteous and professional. We have always received great service.

My last service tech, Edwin, is a terrific young man. Edwin arrived for a scheduled HVAC service call. Earlier that day, my water heater pilot light had gone out and I was having trouble getting it relit. Edwin was there for an HVAC service, not a plumbing issue, and he didn t need to do anything to assist me with the water heater but he did. It only took a few minutes, but many companies would not have assisted, at least not without an additional charge. It s a small thing, I know, but I think it is sometimes the small things that separate exceptional companies from the pack.