Given the price and great reviews, I was very surp...

Given the price and great reviews, I was very surprised by our experience at this resort. The views and grounds are great but the service is extremely lacking and the rooms were fine but nothing special. First it took 45 minutes for our bags to be delivered to the room, and we were told we had to wait in the room until they arrived. Next, we headed down to the only open restaurant, the poolside cafe to have lunch (none of the entrees run less than $20). Before our food arrived, a waiter brought over to go containers and said we d have to cover our food while we ate because the area is overrun with bees. We ate our overpriced meals standing up, cowering in a corner because of the bees. No apologies or discounts offered. The in-room coffee maker was broken. For lunch another day, the waiter balked at dividing up our check and told my husband he would need to separate our table s check himself. Upon leaving we were charged for valet even though we did not even have a car on the property. Issues like these dominated the weekend. The only time I felt the service was top notch was during the reception for the wedding we attended. Overall felt like the resort was simply trying to suck every dollar out of you while providing mediocre service.