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Mindy Sylvester Review of Michigan First Credit Union
I just spent 50 minutes on hold with their 365 liv...
I just spent 50 minutes on hold with their 365 live call center. While the hold message repeatedly told me I was caller number one in the queue and my estimated hold time was 1 minute. How is this possible. Do not advertise a 24/7 call center if you cannot staff or run it properly.
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