We engaged Ed Castro landscape for a major back ya...

We engaged Ed Castro landscape for a major back yard redo. it was a $70,000 plus job. A promised 8 to 10 weeks finish. We chose them over smaller companies and paid a higher price based on the fact they said they had all contractors under their banner.
It took 8 months...
They then started charging me for monthly service before the job was done and new services were provided.
They agreed at the time to carry the payment forward.

Their service never came up to par for the next year. By the start of this year it was Ridiculous, constantly calling them back out to the property.

After cancelling service they continue to apologize & agree but once again did not follow through and charged us after 30 day cancellation notice.

They then refuse to return calls,

Completely disappointed in our year plus dealings with them.
The lesson is Big is not always better.

I am a small business owner and am shocked at their customer service and responses or lack of...

hope this helps,