med ali

Review of Louisville water company

My business uses between zero and 1 con of water e...

My business uses between zero and 1 con of water each month. One month it said we used 32,000 gallons. Louisville water was helpful at first and claimed a mistake was made and they would fix it. I am still being charged for a $500 bill when its usually closer to $125 - $140. Customer service is terrible. Not because of the peoples attitudes, but because they tell you one thing, and say its in their notes, and when you talk to the next person a week or so later, they dont know what you're talking about. Its really simple, but i know they're really just taking money from people to help out their business.