I drove 30 miles one way to visit a patient who w...

I drove 30 miles one way to visit a patient who was in the hospital there. I had flowers that I had purchased for her in hand to take to her in her room, When I entered the Medical Center through the main entry I went directly to the welcome desk located in the center of the main area where you enter. The time was right at 2:00 PM and the welcome desk was fully staffed with two ladies there to help. I was the only visitor at the desk at the time. I asked for the patient's room number. Her name is some what common and not difficult to spell at all but I did give the ladies the name and spelling> The two ladies looked through a stack of pages for her name and did not find it. They said that she had probably been released and that they did not have her in a room. I left on returned home another 30 miles with the flowers I had bought. When I got home I called the lady's husband to ask when they had been discharged and how she was doing. He said that she had not been discharged and he was sitting in her room as we spoke. She had been in the same room for three days. My entire afternoon was a waste because the ladies at the welcome desk could not find her listed as a patient in their hospital. I do not know the reason why they could not find her name and room number. If you like visitors when you are hospitalized I would not recommend Nation Park Medical Center. I'm glad that this was not a more serious medical issue. If they can not handle such a minor task I dread to think what kind of medical records they keep. A small mistake could be deadly. I did call the hospital to let them know what had happened. They did say that they were "Sorry".