Dos Caminos

Review of Direct Auto Insurance

Ok, I am not going to get into too much details re...

Ok, I am not going to get into too much details regarding my case. Like everyone else here, I also was a victim. In my situation, I filed a complaint against them to the state, I was able to get some money back, but I didn't get reimbursed for additional damage that occurred in the accident that I and my personal mechanic found that their inspectors and body shop of choice failed to check. They dropped my claim last minute, therefore denying me coverage. I would call them and they literally avoided my phone calls. Once I filed the complaint, they changed their tone with the state and blamed everything on the body shop. Even though they clearly lied, it seems the state favored them based on their rhetoric in the letter they sent me closing my case. I just had enough evidence to call out their bs that I was able to get the difference between my deductible and what the shop overcharged me when the insurance dropped the claim. So it was worth filing that complaint in the end, I was just disappointed with the state's conclusion on the matter. I would like to add, that this so called insurance company has the audacity and money for advertising in the announcement of the main fighting event of mixed martial arts. My jaw dropped when I heard the announcement. So my point here is that there are more than enough of us here to file a class action law suit. These people cannot continue operating the way they do!!! If you plan on getting full coverage, get the big names, don't go shop for these small brokerage firms.