ruby kaufman

Review of Entrust Energy

A young girl and guy came to my door about 4 in th...

A young girl and guy came to my door about 4 in the evening asking if my Electric meter had been changed to the new smart meter and was asking me if it had been activated yet, I said i didn't know. Then they said that Oncor didn't activate a smart meter automatically and that you had to ask them to activate the smart meter once installed or you would be charged a $200.00 dollar fee for activation, for some obscure reason! Then they begin trying to deceive me by explaining that they could help me avoid this activation fee if i sign up for their service and they would call on my behalf to help me avoid the $200.00 dollar activation fee, Never explaining that they were really trying to get me to drop my current electric provider and go to Entrust. I called Oncor and asked about the activation of the meter and the fee. They said it was false information to fool me into changing my electric provider and a lie by these door to door crooks! Please Just shut the door in their dishonest face and don't waste your time! 4-17-2018