Jason Hill

Review of Audi North Austin

Bought a 17 Escalade used March 2020. Finance per...

Bought a 17 Escalade used March 2020. Finance person rushed paperwork. We bought GAP and used car warranty. Warranty was funded. But dealer/finance person never purchased the GAP insurance on our behalf as of August 2020, and GAP protection company had no records of funds or vehicle info, so I m assuming dealer or finance person pocketed the entire GAP premium worth $572 (fraud).

Never let the sales team or finance talk you into GAP or warranty if you re rushed for time! And get EVERYTHING in writing.

Still waiting to see my money returned.