Let me start by saying this is my very first medic...

Let me start by saying this is my very first medical experience in California. I can say that disappointment runs rampant through this hospital. Unfortunately when you articulately talk, even to the Hospital Administrator , it s a deer in the headlights effect. I recommend meeting this man. Ask him hard questions about his so called policy . He will preach policy until he is blue in the face. He will stick to it until ... you talk about his lack of empathy for others. No answer when asked why we are treated with policy instead of empathetic discussion and understanding when not every situation should be treated the same. He did change his tune and said that my stepson and I could stay until visiting hours were over. Twenty minutes later there s a security guard ready to escort us from the building at 8:35. Visiting hours until 9 fyi. All of this because his mother went in seeking medical help for what ended up being very serious issues we had no idea of. Needing to stay overnight and will need surgery. Her son has never experienced that. This hospitals policy let him up to the floor in the beginning, no issues. After an hour, all of the sudden he s to exposed to germs? But we ve been up here. Now here s the administrator, who follows a conversation he can t handle, with security? Her son doesn t remember a good hospital experience with his mother at five years old. This hospital made him lose sleep, ask questions he should never have to ask, worry when they could have eased his young mind, plainly set a better human example for our youth.

Also by the way Mr. administrator, you weren t the only one in the room with a four year administration degree lol. Nothing surprised me though.

Before all of this, we sat and waited for a room on a floor in that hospital. We heard the news being broken to a new mother that she lost her baby. I quote the Doctor these things happen he walked away after saying that?! I thought California cared about human beings. Her face shows me that People are people wherever you go.