When i take my time to visit a place for informati...

When i take my time to visit a place for information and go in to see what they have to offer and amenities and the concierge does not have time to give me this information and i am told told i can get it off their web site, i am not very impressed / My wife and i travel extensively and are able to pic and choose anything we like, i am an humble person but do not like it when some one in a position acts this way. we were not even offered a chance to view a room etc !