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Marco Piovesan
Review of Suitsupply

3 years ago

Bad customer service - 400 purchase for a pair of...

Bad customer service - 400 purchase for a pair of trousers (including alteration) and a rain coat. Come back to collect the altered trousers to discover they had ordered the wrong trousers size. Had to redo the entire thing from scratch and, then, forced to pay an additional 35 for the new alteration. Not even crossing their mind to waive the (additional) tailoring fees to compensate their mistake! What service is this?!?

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