NO Stars would be me being very generous! They ar...

NO Stars would be me being very generous! They are on a negative scale with me. My daughter was told she had a very bad, ankle sprain last Wednesday. Just called the orthopedist to do a follow-up appointment because the "sprain" seems to be getting much worse. The scheduler (nurse, assistant, ???) was looking at my daughter's records (probably to confirm that she was referred there and for what) and asked me if I was aware that my daughter has a fractured foot?! I was in tears and enraged in a split second! How dare they allow anyone to think it is okay to walk around with nothing more than an ace bandage, ankle stabilizing brace or even an old "boot" we had from an actual sprain about a year again? I HATE PHOEBE!!