I stayed there one weekend and I will definitely n...

I stayed there one weekend and I will definitely not go back. I reserved a room with a jacuzzi and pre booked 2 massages for me and my friend in the spa. When I got there there was nobody outside. We had to carry all our luggage to the front desk and once checked in to the room. The room was tiny. My friend and I then headed to the spa. When we got there the lady at the front told us we didn't have a reservation and all massages were completely booked. I told her I had pre booked again of time and she insisted I was not in her list. She didn't even apologize and just told me she could book me for the next day, and they only had 1 spot. I asked to talk to the manager and when I explained the situation she also didn't even have the courtesy to apologize and told me the best they could do was give me a 25 dollar gift card for the next time I came to the Spa...really like I would even go back there. We had a terrible experience and regret every dollar I had to pay for that place. Please don't go there.