MyCollegeBox Ma

Review of Align Credit Union

Poor customer service is an understatement. I was ...

Poor customer service is an understatement. I was yelled at on the phone by one of their Employees, Jennifer Osorno who eventually hung up on me for asking a question after she gave me incorrect information in writing.
While their rates are affordable, the knowledge of the staff is very limited. Only focus on single family loans with very little complexity when working with them. For any serious transactions including complex loans or even checking accounts, please just spare yourself the trouble and go to one of the many other financial Institutions around.