Contacting Tracker is a job in itself. I needed an...

Contacting Tracker is a job in itself. I needed an answer about whether our Tracker was working on our caravan as it did not beep when we pressed the button. Eventually spoke to engineer who said he would do a test on it from his end and phone me back. Of course he didn t. Then I had to phone him back from my mobile and still no answer to question except I could buy a new tracker. It wouldn t be same as one we ve got - if stolen we would have to contact Tracker. What s the point of that when caravan is in storage? In the end I phoned our insurers and paid extra for having no tracker as we would have made our insurance void if tracker wasn t on.
We had a lifetime subscription. Not really though as they have no batteries or spare parts for our tracker. They said they wrote to us/emailed when it was 3-5 years old to tell us about battery etc. Like everyone else we had no contact at all.
Very disappointed.