3 years ago

The Hyatt is a pretty good hotel especially for it...

The Hyatt is a pretty good hotel especially for its location if you're visiting the sites and shopping of Herald Square/Empire State. Pleasant front desk staff but they seemed understaffed.

The rooms are more like 3.5 stars as my experience deemed them on the smaller side than average NYC. The bathroom was nice and clean. The room less so. The front desk very quickly responded to my requests for extra towels and pillows.
And the terrace! Fantastic! Great for visitors and reasonably priced.

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