Georgia Gross

Review of Three feathers Casino

BEWARE ticket sales for special events!! Live and ...

BEWARE ticket sales for special events!! Live and learn.
Several weeks ago, I saw tickets for an event I thought I'd like to see with my husband for his 60th birthday. I made room reservations and marked on my calendar to get tickets the second they went on sale. I watched the seconds tick down and tried to immediately purchase two $65 tickets that I thought we could afford. I clicked the moment the tickets went on sale and couldn't get two seats together. So, I clicked on "Best Available" and purchased two seats at $149 each! Way out of budget. Then I checked the seating chart and saw other previously 'unavailable' seats were now available. But it was too late for me to exchange or get a refund. Nobody tells you that you must put 15 seats in your basket and hold them and then release them later. The ticket service explained to me that when there are only 1500 seats available, it only takes 100 people to immediately reserve all the seats. What a racket!! I feel totally conned. I consider this very crooked business practice. I called the resort and all he could say was, "Sorry". Yeah, me, too. Never again. Makes me wonder how many general admission tickets or lower cost tickets they really had...won't tell you that in advance, either. Why go to an event if you can't sit together? This is outrageously wrong.