Brian C

Review of Mayfield Toyota

I've dealt with 5 different Toyota dealerships in ...

I've dealt with 5 different Toyota dealerships in the last 20+ years of owning Toyotas. This one is the worst I've ever encountered, coming in closely behind Kingsway Toyota, who left my Celica sitting in the parking lot for 3 days instead of fixing it because, at the time, it wasn't "new" enough for them. I wish I could drive my cars back to Steinbach, Manitoba for service.

The service department seems to forever be making mistakes and the sales department actually handcuffed me during a purchase. They knew I absolutely needed to purchase a vehicle, but didn't tell me until the day I came to pick it up and sign the papers that they were refusing to consider one of my employers and therefore, I didn't qualify for the lower interest rate. I was stuck having to buy at a high interest rate, costing me thousands of dollars over the 5 year term.