Have been visiting this hotel every year. This yea...

Have been visiting this hotel every year. This year thou I experienced customer care firsthand.

At check-in I realised I had left back my mobile phone in the Taxi. Ravi, who was taking care of guests at the entrance, helped me get my phone back. He personally must have made at-least 10-15 calls to track the driver down and ensured I was able to get my phone back! This is tremendous service and I have decided when I Bangalore I will always stay at Vivanta by Taj - Yeshwantpur. Thanks@Ravi!

Further, the rooms are fantastic and the breakfast is brilliant. The checkin/checkout process is a breeze. All in all, a memorable stay. Highly recommended!