The first room I had (room number 1046) presented ...

The first room I had (room number 1046) presented loud noises and it seemed that there were constructions next my door . I waited 20 minutes after the contact with the front desk, but nobody came to check the situation. I contacted again with the front desk, they changed room for me : a smaller room with a old and cheap coffee maker and some hairs found inside. However, this time no more nosies and I arrived to have good nights. The breakfast is ok with no refill of coffee : the waiters chatted. Unfortunately, no upgrade for me, Gold member. I understand that is not mandatory, but just a fact :the other hotel group always do a upgrade. So this is last time that I use Hilton programme. Final personal opinion:the hotel does not deserve a 4 diamonds hotel.