Ma Sob

Review of Wakacje.pl SA

The bureau collapsed on all four times, and quite ...

The bureau collapsed on all four times, and quite seriously, during the purchase of holidays.
1. An e-mail requesting immediate data from the documents needed for travel, where they have not previously asked for this information via e-mail.
2. The payment was made to the account number provided by the service (direct to the travel agency), and after 10 days again the request by e-mail to transfer the same amount. On my phone, with the explanation that I already poured, it was answered that wakacje.pl does not see this in the system !!!
3. The day before departure I was still without the documents necessary to travel, because the service did not send them.
4. And the best at the end .. After returning from vacation, picking up the car from the parking lot, it turned out that the holidays en, with which I bought a parking service - did NOT pass the money to the owner of the parking lot, only the entire sum transferred to the travel agency, where I had an overpayment in the amount allocated to the car park. It has already shed the cup of bitterness, because this is the last thing that a man dreams after traveling, without money tired and do not want to let out of the parking lot, because he has no payment.
I was very disappointed with this service, it cost me a lot of nerves, total lack of professionalism, chaos, bad information system, make mistakes at every step. It's scary to think what would happen if I bought a tourist policy with them, and not to transfer my money to the insurance company for it. If something happened to my family during the trip, and the policy was inactive due to lack of payment?
I advise against this service, skip it with a wide arch, buy trips directly from the organizer, also a policy and parking, because the company does not comply with it, and issues a document that the parking paid. It turns out that there have already been plenty of such situations.