I have been to this hotel three times and the last...

I have been to this hotel three times and the last stay I did it with my two adult daughters. The third night we went to dinner at the Mediterraneo restaurant, my wife and my two daughters had the same dish, based on salmon, the next day all three got sick to their stomach, one of them ending in a local clinic due to severe dehydration. by stomach infection. Given the complicated health situation of my two daughters and my wife, I requested a late check out, to which they respond that they are 100% sold. I asked to pay one more night for a room, to which they replied that it was not possible either. In short, I had to leave the hotel the night before, change all the flights, and pay more than US $ 1,450 in fines.
Worse, they did NOT acknowledge that the food from the aforementioned restaurant had been the cause of my wife and daughters' stomach ailments, acknowledging that we never left the hotel to eat something outside the premises.
My departure was for May 28 and I should have left on May 27.
The public relations manager agreed to give me an answer, which I am still waiting for.