If I could I would leave 'zero' stars. This manag...

If I could I would leave 'zero' stars. This management company is a complete joke to work with. The women at the Lehi office are combative and arrogant to say the least. Upon moving in; the fluorescent light tubes died; literally 3 weeks after moving in; I called to ask for replacement; they stated I had to pay for it per my lease; in reviewing said lease; no mention of this; had to have the agent get me new lights. However this wasn't the main issue; recently AC died during the last week of June 2015; we were experiencing 95+ degree weather; contacted Rese; they informed me due to Utah law it's not classified an emergency; they would get a tech out when available. 2 weeks later it was fixed. 2 weeks of no AC in the mid of summer; NOT IDEAL! Realize that if you deal with this joke of a company; you will get the run around everytime as they simply pass the buck time and time again and do not follow up on service requests; you have to keep on them like white on rice! Plus anytime there is an issue with the rental; they need to contact the owner to get approval to do anything; you would think they had waivers in place with the owner to take of day to day maintenance issues; but this is not the case! Hassle Free & Customer Service are foreign topics to this company; they are bottom line driven all at the expense of the customer; Service you ask? They couldn't even spell it! Thanks Rese for asking me to leave you a review and trying to reward me with a $25 gift card; guess what? Put that gift card where the sun don't shine! Thanks for the forum to provide transparency to prospective clients/customers.