Been here an hour and only gotten an appetizer. ...

Been here an hour and only gotten an appetizer. I've watched several families leave due to the long wait to place an order once seated. Employees are extremely frustrated and it's not only visible on their faces but they are voicing concerns where customers have no problem hearing them. The past two times I've visited Chedsar's Outer Loop have been poor service & long wait times! Not good - East End Families don't have to deal with this type of foolishness!