Roy Bateman

Review of West Hills Jeep Chrysler Dodge

I have A 2003 ram 2500 which required air bag repl...

I have A 2003 ram 2500 which required air bag replacement. The plastic upper dash plastic was of poor quality from the factory according to ram websites so I bought a soft dash cover to keep Uv off and reduce glare. A few months after the bag replacement I performed my annual detailing removed the soft cover and found to my dismay that my dash was cracked in 6 places. I contacted the service manager who told me because of the length of time that he would not help me out and nobody on his staff would replace the cover without informing him. So he called me a liar to boot. I do not understand why West hills gets such a high rating as I go to them only when absolutely necessary and find that half the time there are problems. I also have a honda bought new from them which I also refuse to bring to them for a multitude of past problems. I used to work at a dealership so I understand when things are not right. The biggest problem is Westhills has a auto monoply under multiple brands.