Not satisfied with the service provided by this or...

Not satisfied with the service provided by this organization, as a consumer. They just let the irresponsible business respond with some deflection why they don't want to do anything regarding the issue, without really making any constructive resolution proposal, make unreasonable demands from the consumer but not from the business, then close the complaint. The business gets to keep their A+ rating which becomes quite meaningless since they can avoid doing anything by "responding" while the public cannot see any details of most complaints and business responses. Not fair, not helpful for consumer, and not transparent.