Danny and Joel explore

Review of DELUXE INN, Toronto

Our stay was not the best. Internet was very slow....

Our stay was not the best. Internet was very slow. Hallway's smelt of cigarette smoke. some receptionist's were very welcoming and helpful. The manager was very rude and arrogant. we booked untill 31st October only to be told on 30th (today) we had to check out "or pay 100 + dollars for another night. Not our fault that receptionist made the error. The manager then gets the receptionist on the phone that was on that day and she totally lied about her fault... "we was told our stay is until the 31st October and our key cards have been updated until 31st which was our check out date" If I had recorded the conversation between us and the the receptionist on the day we extended our stay we would be proved correct. They would not help us at all or except there fault "they was extremely unprofessional" even more so the manager he was just plain rude" We had to pack our stuff and move to another hotel for my final night in Canada....