I am at the end of day two with my husband who wil...

I am at the end of day two with my husband who will die here as did my mother and my sister in law. My husband has been hospitalized here two previous times in addition to some ER visits. He is 64 years old and has had brain cancer and other health and cognitive impairments as a result. Other than the surgery doctor who spent a great deal of time with us and some good ICU nurses I can sum up the problem here. Nurses, and residents, spend way more time talking, laughing, being loud and inconsiderate, and on their phones than they do caring for their patients. They literally sit in a row staring at their computers while they visit. I m assuming the cost for this visit will be thousands and thousands and for what? What exactly are we paying for? For nurses to chat? When my husband was brought to the 4th floor from ICU the nurse said I ll be his nurse. I ll check on him but if YOU see anything different let me know. They did not prepare us or explain that WE would be responsible for his care Because after all the nurses are busy chatting. The first time the nurse came in after several minutes of the machine beeping she shut the door behind her So she didn t have to hear it beep again? Or was that our job to tell her too? When i went to the bathroom I got turned around and couldn t remember the room number. I asked three staff who were - yes, guess what- sitting and talking if they could tell me where my husband s room was and they said the room number. They couldn t even point in that direction. Customer service here really really lacks. Families deserve to be treated better when they have a sick loved one or in our case a dying one. A problem with our healthcare system is that we pay nurses to visit and be on their phones rather than actually provide health care services!