An unfortunate experience. The hotel does not dese...

An unfortunate experience. The hotel does not deserve the name of Hilton. The receptionists' attention is completely dry and with no intention of solving problems. When asking for his manager, Jeremi, a manager with very little desire to serve Hilton customers, tells me that my problems cannot be solved because my reservation has been made by Booking, and that in addition, he does not understand how people keep doing Booking with Booking. I explain that they (Hilton) are the ones who decide to work with Booking, and in very bad ways, in a pedantic way, and lack of manners, indicates that he is not there to give me solutions. What is your job then, Jeremi? With that manager profile I am not surprised: People without shoes at the reception. People smoking inside the hotel (you could not sleep because of the smell of marijuana on the floor) and poor attention of its employees. You have a lot of work ahead Hilton!