forever aubree Review of Phoebe Putney Health System
It was my worst experience ever! Went to see my Ne...
It was my worst experience ever! Went to see my Neurosurgeon @ 10:15 for pre-op. I was there for a short time and he answered all my questions. His nurse sent me over across the street to Meredith Place for lab work. The receptionist asked did I have an appointment?
I stated No bcuz I was told to just give paperwork to her (receptionist ). I was told they would have to work me in, ok fine. I was then called back within 30mins for the signing of consent forms and financial obligations. After all that information was taken, the receptionist tells me that they're backed up and I'll have to come back another day. I'm like I've driven almost an hour just to get here , I'm already in pain. I suggested to her to send everything to Phoebe Sumter Hospital, I'll get it done there because now it's about 11:45 am. Chiquita, made a call to Phoebe Putney Hospital, to see if they'll take me in. Fine, I'll do that. She stated that they(receptionist ) would be waiting. I get there , hand papers over to receptionist. Same Senario, do you have an appointment? I'm like here I go again being asked the same questions and lady telling me we got to work you in. Waiting room full, 1 hour passed no one left sitting but me ..Oh now maybe I'll be next. NOPE! No one called me. The waiting area fills up again , another hour passed. I'm not cslled. Finally, I get up then I'm notice. The lady that gave me the device to alert me has gone to lunch it never lit up until I asked had they forgotten me. Then the nurse takes me on back. It took everything in me not to cry. I was emotionally and physically drained.. in fact , I did cry. After getting in the back I was directed to another nurse who proceeded to get blood samples , which wasn't successful, so she sent me to the lab. I get to the lab , I got 2 nurses sticking both arms , trying to get a vein. I was stuck A total of 9Times unsuccessfully. After 8 times I asked for water. After 1 nurse backed out of my arm,blood was dripping all down my foot. They both decided to leave me alone and sent me to the Radiologist. Everything went well there except when I left, to staff members noticed my shirt was turned inside out. What a day I had.! Emotionally and physically wrecked! I left there at 3;45pm. Never have I gone to any hospital for pre-op at 10:15 AM and left at 3:45pm for lab work. This is my first and last time at this hospital. I talked to my Dr, nurse and she assured me that they would take care of me. I almost took my business back to Houston Medical , where I had previous surgeries. I was told different is not always good. I pray that they'll wrong. I pray that ,June 10th everything works out.

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