Jennifer Bassarear

Review of Legacy House of Bountiful

Gee, where do I start? My dad is 95 and lived at L...

Gee, where do I start? My dad is 95 and lived at Legacy for five years before being lured into moving to a brand new facility built in Bountiful. "All that glitters is not gold." He was at the new place this last year and although it was beautiful there, the management was off-ish, most of the staff still didn't know his name after nearly a year. Any time we needed something for my dad they didn't seem real interested in helping him. (I kind of got the feeling they didn't like old people...!)

I called Liz at Legacy to see if he could come back.. They have welcomed my dad "home" like a conquering hero! Sometimes you have to eat some grass on the other side of the fence to see how good you have it with the grass you have. From David to Liz to the "activity girls" to Callie to Shelly the chef to... well... EVERYONE! Jerry and Nick in "Maintenance" are about as good as they come. They have just gone overboard in their cheerful assistance to move him back in. They even came to the facility he was leaving and took the TV off the wall mount; then installed it in his room at Legacy before we were unpacked!

I hate to ramble, but it's hard when you want to single out every employee! When everyone asked where my dad was going, he said "well, I'm going back home" (meaning Legacy). One other note: Jerry and Nick came to his room in the new facility on Veteran's Day and gave him a beautiful 5 x7 plaque that they had given to all of their veterans. (CJ Peay was talking about the great parties they throw- if you're a veteran, trust me, they will treat you like a Medal of Honor recipient!) The new facility? They gave him a pen with a flag on it...

By the time my dad left the other facility, he had given up even going to bingo. Except for three meals in the dining room, and walking his Pug every day, he was watching TV westerns 16 hours/day. His first day at Legacy he had: exercise at 9:15, non-denominational church Bible class at 10:00, podiatrist there at 1:30 and a pie party at 3! And if they know he goes to exercise every day, and he doesn't come, they call his room to make sure he didn't forget or is not feeling well. The things other facilities do as "extras" are just part of their normal care at Legacy.

So you can live a beautiful facility where you're treated like a renter, or you can go to Legacy where they also have beautiful surroundings AND everyone knows your name... If you want your loved ones to be treated like they're being cared for by family, you come to Legacy.