Worst hotel room EVER!!!!! The room had a strange ...

Worst hotel room EVER!!!!! The room had a strange smell upon entry. The next day the smell, which smelled like sewage, was growing stronger. Eventually we turned the room upside down to find the source of the smell. It was the mattress!!! Underneath all of the linen there was a repulsive strong odor of fecal matter!!! Upon closure inspection we spotted brown matter on the bed skirt! We brought this HEALTH HAZARD up to manager IMMEDIATELY and all he did was credit one night stay and moved us to a new room!!! I did not see a mattress removed from my old room and for all I know they probably left it and only changed the sheets!

Disgusting room conditions and poor customer service. I will never stay at a Hotel Monaco again.

P.S. There was also a "Honor Bar Food" (a.k.a. mini bar) charge on my room the day of my check-out which I did not charge because I left early in the morning for my flight. I called to dispute it and they hung up on me. DON'T STAY HERE.