patrick delacruz

Review of Shangri-la's Edsa Plaza Hotel

This is by far the worst of all our stays at the S...

This is by far the worst of all our stays at the Shangri-La. You wanted to charge me 1,500 adult charge for 2 5 year old boys. i upgraded my room with lounge access, you charged me $100 for it, and the moment we step in to the lounge, you greet us asking for more deposit payment?
I think you lost your family oriented roots. today, we just cancelled our stay with you in maldives.