Bought a Cleverspa Monte Carlo and after 7 weeks t...

Bought a Cleverspa Monte Carlo and after 7 weeks the heater has stopped working. Called customer service and got the same generic response time of time, I ve emailed them and again a generic response saying we will get back to you in 10-14 working days. Appalling service. I spoke with the The Range where I purchased the spa from and they have said I have to deal with Cleverspa directly as they don t deal with faulty units. DREADFUL!!!!