They scheduled a appointment with out VA authoriza...

They scheduled a appointment with out VA authorization or a PSA lab test. I've tried all morning to call every number listed and can not get through to cancel the appointment , can't even leave a message! How can you trust a business that can't maintain their phone system to treat cancer? They don't have a 800 number even. How unprofessional is it that potential cancer patients are put on hold indefinitely? No confidence in this place.