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Review of Canadiana-Whirlpools

Buy at your own risk! There is 0 accountability wi...

Buy at your own risk! There is 0 accountability with defective products. We purchased 6 new appliances from whirlpool in August 2016. We have had repair people out 12 times in 6 months to fix 4 different issues with the whirlpool washing machine and one with the over the range microwave. Both Goemans and whirlpool refused to replace the washing machine which accounted for 11 of the service calls. Whirlpool only offered a 1 year extended warranty. The first repair company dented the door frame, tore a window screen and broke the dryer vent. One time they showed up and didn't have the right tool for the job and returned three days later. Very disappointed in Whirlpool and Goemans for not standing behind their products and forcing us to take 12 days off work to be home for repair people. Just terrible. Goemans called whirlpool on our behalf and whirlpool called my wife and scolded her for calling the appliance store first.

Lesson learned to read Google reviews first. I will never purchase from whirlpool or goemans again.

We are still having issues with our over the range microwave. A simple plate of food takes over 8 minutes to warm. Repair guy who came out to look didn't bring the measurement tool to see if it is working properly. Instead put a cup of water in and said it works fine.

Seems whirlpool needs to review their repair companies, customer service, replacement policies, and quality assurance.

Since the above was posted we had service people out 2 more times for washing machine before we gave up and bought a new one. We had the microwave repaired once and now our refrigerator stopped working.

What does $10000.00 get you? 7 appliances that last a little over 2.5 years.