Marty Swillis

Review of Caribou Coffee Company

I use to come to this location DAILY!! Always had ...

I use to come to this location DAILY!! Always had a great experience when Jeanette is working. Still miss Mary though. The manager Aj was legit HOWEVER today after almost 2 years at this particular location I will NOT be back. I went in this morning and had a new employee UNFRIENDLY at that take my order. She was rolling her eyes Nd being smug when asking me what I wanted. This older lady knew exactly what she was doing bc the minute a caucasian lady came in she was very pleasant w her. I m 40 years old Nd well aware of who is being funny what hurt me the most was when Lucas asked me what s wrong (bc you can see it in my face that something happen) I told him lady was rude Nd he replied no she s not she s amazing yeah no no she s not unless you re probably white. The looks she gave me made so UNCOMFORTABLE I WILL NOT GO BACK ND NEITHER WILL MY FRIENDS OR SPOUSE!!! A slap in the face the nearly $5700 (1 EVERYDAY/sometimes 2large turtle mochas) that s $360 a month) spent there to be told what I m feeling isn t even being validated or questioned. I m from California I KNOW when someone even of color are acting unprofessional at work. The stars are for Jeanette and Raquel bc they honestly are awesome they DONT TREAT ANYONE DIFFERENTLY the employee that shouldn t be near customers is Tee Monay or Tee Moneeay I m not sure. Disappointed to say the least. Ugly attitude towards other minority s isn t ideal as an employee. I am almost positive she thought she was not going to hear about this thus her acting in such a manner confidentially. NEVER HAD THIS EXPERIENCE EVER AT THIS LOCATION LIKE NEVER!!!