We have had a TERRIBLE experience with La-Z-Boy an...

We have had a TERRIBLE experience with La-Z-Boy and your products! We bought my mom a lift chair, it didn t work for her, so after paying a $350 re-stocking fee we have another lift chair for her. This chair has been nothing short of awful for a handicapped person and tonight she has fallen out of it (the chair TIPPED OVER while she was in it!) for the THIRD time. Now we have paid an astronomical amount of money for a dangerous chair, can t return it and are stuck with a huge bill! We want to return the chair at no cost, but were told we can t - what a TERRIBLE way to do business. You can be sure we will be reporting La-Z-Boy to the BBB.