This is my first time experiences with Child Actio...

This is my first time experiences with Child Action. My case manger name Luba is very rude with a bad attitude. She doesn't care about how you feel, request informations, or anything you confuse and ask for it. She will give you a bad attitude, rude and hang up the phone without letting you know. She doesn't explan things. The way she talk it sound like She is too lazy talk and explain things or informations. I hate it when people have a bad attitude and rude to other people. We all human be need to respect the poor or rich. She doesn't deserve to work with the name of Child Action programs. Very disappointed.