Mike Lowerrry

Review of General Dentistry & Orthodonti...

I felt compelled to write this review today to rec...

I felt compelled to write this review today to recognize this fantastic practice. Dr. Hadithi has always been superb but it's the front-office that really makes the office stand out as a top provider in the area. I've lived in northern Virginia nearly my entire life and have visited several practices throughout the years, but since beginning my journey with GD&O (going on 3 years in January), I've never looked back. I trust the team whole heartedly to handle any issue I can throw at them no matter how complex. I'm not only referring to dental procedures but all of my insurance needs as well. I switched jobs not too long ago and one of my considerations when selecting my new employer was ensuring that the dental insurance would allow me to continue going to GD&O. And once my new insurance went active, both Ruby and Vanessa were meticulous in their explanations of all my benefits and coverage (even better than my own HR lady). Ruby is very nice and always takes the time greet me with a smile and a hello (even when she is busy on the non-stop ringing phones). Vanessa has an incredible grasp of the dental field and the incredible complexity around the billing of procedures and still manages to have the most pleasant interactions I've ever seen from any dental or medical staff. Nobody has ever taken the time to really research insurance issues and then to go even further and schedule time to walk me through and explain everything in terms I could understand. This hasn't just been the case with issues I've had, but just a regular practice for any of my routine procedures over the years. I can tell you I've had some pretty bad experiences with staff and office management at other offices, and Vanessa and the team at GD&O will make you want to forget about every other dentist you've ever visited in your lifetime.

Oh yeah, the hygenists there are great as well. Always very gentle, caring and friendly.

Lastly, the office is IMMACULATE. Very clean, with beautiful decor and, every single visit, there are fresh flowers on the counter that liven up the room and smell great. A very relaxing experience for anybody who gets nervous visiting the dentist.

To sum up, great place, beautiful personalities. LOVE this place!